DEFECT SURVEY

If you are aware of a specific existing issue within a property, we can offer a more targeted form of survey to help provide clarity and inform decision making.

If you would like to find out more about our Defect Surveys, or to request a quote, please use the form below.

Our written assessment will cover details of our observations, including the cause and effect, and our recommendations for addressing the issue.

A defect survey is typically instructed when a third party requires confirmation of an issue by an independent surveyor. An example could be when making a claim to an insurance company.

Construction site of a small backyard with a white building and a brick wall, with open door and window frames, construction materials, and tools on the ground.

★★★★★

“We used Terracotta Property to conduct a survey as part of our house purchase earlier this year. They were incredibly helpful, working to a tight timeline and providing a detailed survey that identified works required ahead of time, along with estimated cost of these works.
Harry has been very responsive to follow-up queries we've had, taking the time to speak on the phone and provide further information where necessary. Highly recommend!”

— R Sedgwick
★★★★★

“We had an excellent experience with Terracotta Property, from our initial consultation call with Tom, to organising dates & forms with Amy, and our survey and post-report call with Harry. Everyone was very friendly, professional and helpful. It gave us a lot of confidence in choosing them. We also compared multiple sample reports, and found Terracotta's laid out in the most helpful way, with urgency of repairs & estimated associated costs laid out very clearly.”

— Nadia
★★★★★

“Couldn't have asked for more from Harry and Eden at Terracotta. Great customer service throughout. We received a prompt and very thorough Level 3 Survey on a three bed property in Lambeth, including a drone inspection of the roof.
Harry provided excellent technical detail on all aspects of the property as well as a pragmatic view which gave us confidence to proceed with the sale open-eyed.
Eden went above and beyond after we had received the survey to explain and advise on particular technical aspects which was invaluable in our conversations with the vendor. Thoroughly recommended!”

— Chris Yeates
★★★★★

“Terracotta responded right away to my query and spent a lot of time talking with me to really understand my complicated situation. They made a real effort to move things around in order to attend my property urgently.
When Tom came to inspect my flat we came up with an innovative approach to gain access to vital parts of the building (my flat is above commercial premises) and the information I needed. I would highly recommend Terracotta Property.”

— Paula Taylor
★★★★★

“We asked - at very short notice - for a survey of house we were buying, as needed reassurance we were not making a big mistake!
Terracotta did an extremely thorough and very helpful survey - which we really appreciated. Communication with them was excellent and we were very happy with the whole experience. Would highly recommend”

— Caroline Davidson

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Please get in touch if you would like to speak to a member of our team about the valuation services we offer.

DEFECT SURVEY

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DEFECT SURVEY

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